| Original language | English |
|---|---|
| Pages (from-to) | 20-Jun |
| Journal | Quality Management Journal |
| Volume | 24 |
| Issue number | 1 |
| State | Published - 2017 |
Designing Lean Processes with Improved Service Quality: An Application in Financial Services
- Gang Li
- , Joy Field
- , Mark M. Davis
Research output: Contribution to journal › Article