Determinants of Customer Churn Behavior: The Case of the Local Telephone Service

Abdolreza Eshghi, Dominique M Haughton, Nick Teebagy, Heikki Topi

Research output: Contribution to journalArticle

Original languageEnglish
Pages (from-to)179-187
JournalMarketing Management Journal
Volume16
Issue number2
StatePublished - 2006

Cite this