Abstract
Enterprise Resource Planning (ERP) Systems are notoriously difficult for users to operate. We present a framework that consists of a data model and algorithms that serve as a foundation for implementing design principles presented in an earlier paper for improving ERP usability. The framework addresses the need for providing user, task and process context of each system-user interaction. It is intended to form an integral part of the system's data model, which can be queried in real time to produce the information required for a variety of user interface enhancements. We have implemented the framework within an ERP prototype and used it in a laboratory emulation of ERP usage. Using the log data from this laboratory emulation, we present examples demonstrating how the framework meets its design goal of providing contextual and historical information.
| Original language | English |
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| State | Published - 2012 |
| Event | 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12) - Duration: Jan 1 2012 → … |
Conference
| Conference | 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12) |
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| Period | 01/1/12 → … |