Service Delivery Strategies for Alleviating Pandemic Suffering while Maintaining Profitability

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@article{bbe6da44a46349718a2891ea96711af3,

title = "Service Delivery Strategies for Alleviating Pandemic Suffering while Maintaining Profitability",

author = "Palsule-Desai, \{Omkar D.\} and Vikrant Vaze and Gang Li and Nagesh Gavirneni",

year = "2021",

language = "English",

volume = "13",

pages = "205--226",

journal = "Service Science",

number = "4",

}

TY - JOUR

T1 - Service Delivery Strategies for Alleviating Pandemic Suffering while Maintaining Profitability

AU - Palsule-Desai, Omkar D.

AU - Vaze, Vikrant

AU - Li, Gang

AU - Gavirneni, Nagesh

PY - 2021

Y1 - 2021

UR - https://pubsonline.informs.org/doi/abs/10.1287/serv.2021.0278

M3 - Article

VL - 13

SP - 205

EP - 226

JO - Service Science

JF - Service Science

IS - 4

ER -