TY - JOUR
T1 - SM4PM: A Prescriptive Framework for Guiding Integrated Use of Social Media in Project Management
AU - Ikemoto, Miriam Naomi
AU - Chaves, Marcirio Silveira
AU - Gantman, Sonia
AU - Segger Macri Russo, Rosaria de Fatima
PY - 2020
Y1 - 2020
N2 - The main objective of this study is to gain an understanding of the uses of Social Media (SM) in Project Management (PM) and to integrate them into a single framework. The grounded theory methodology has been applied to rich data collected from over 30 PM professionals through personal interviews and two focus groups. The findings identify four categories of SM use: communication, control, dissemination and storage. A set of SM with their respective uses is suggested for each category. This study makes a contribution to research and practice by proposing a framework for integrated use of SM to support PM activities.
AB - The main objective of this study is to gain an understanding of the uses of Social Media (SM) in Project Management (PM) and to integrate them into a single framework. The grounded theory methodology has been applied to rich data collected from over 30 PM professionals through personal interviews and two focus groups. The findings identify four categories of SM use: communication, control, dissemination and storage. A set of SM with their respective uses is suggested for each category. This study makes a contribution to research and practice by proposing a framework for integrated use of SM to support PM activities.
U2 - ISSN 1741-8127 (online) 1468-4330 (print )
DO - ISSN 1741-8127 (online) 1468-4330 (print )
M3 - Article
VL - 19
SP - 330
EP - 364
JO - International Journal of Management and Enterprise Development
JF - International Journal of Management and Enterprise Development
IS - 4
ER -