The impact of organization culture on knowledge sharing among employees in commercial bank of ethiopia (CBE)

Temtim Assefa, Monica Garfield, Million Meshesha

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Organizational culture is the main contextual factor that both directly and indirectly affects knowledge sharing among employees. There is no empirical research so far conducted on organizational culture of CBE that can inform selection of appropriate solutions from existing theoretical research. Our investigation found that risk avoidance is a key dimension of organizational culture thatpromotes the sharing of existing knowledge through on-the-job training and through the codification of knowledge. On the other hand, a risk avoidance culture hinders new knowledge creation and organizational innovation through individual creativity. Our case study found that when employees are held responsible for any failure that may occur if they work outside approved organizational procedures, they are less likely to find new and effective solutions to work related issues. The reuse of existing knowledge is beneficial inan organization when it is working towards eliminating routine or common errors but it is not sufficient when the goal is to improveinternal efficiency, products and service. The main theoretical contribution of this study is to extend existing findings on theinfluence of organizational culture on knowledge sharing across different organization and socio-economic contexts.

Original languageEnglish
Title of host publicationProceedings of the 13th European Conference on Knowledge Management, ECKM 2012
Pages1343-1351
Number of pages9
StatePublished - 2012
Event13th European Conference on Knowledge Management, ECKM 2012 - Cartagena, Spain
Duration: Sep 6 2012Sep 7 2012

Publication series

NameProceedings of the European Conference on Knowledge Management, ECKM
Volume2
ISSN (Print)2048-8963
ISSN (Electronic)2048-8971

Conference

Conference13th European Conference on Knowledge Management, ECKM 2012
Country/TerritorySpain
CityCartagena
Period09/6/1209/7/12

Keywords

  • Commercial banks
  • Knowledge
  • Knowledge sharing
  • Organizational culture

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