Universal Broadband: An Analysis of Global Stakeholders and the Pursuit of the Common Good

A new digital divide is emerging both within and between nations that is due to inequalities in broadband Internet access. To bridge the global broadband divide, organizations and individuals must collaborate to provide broadband access to a converged high-speed Internet for both rich and poor citizens worldwide. The authors argue that addressing this global problem is an ethical imperative that requires bridging the perspectives of multiple stakeholders and applying their collective resources, power and will. This paper develops a comprehensive framework, using stakeholder theory, which identifies the global stakeholders as well as the roles and responsibilities that these stakeholders must assume to balance their self-interest with serving the common good. The authors’ framework also highlights relationships between key stakeholders, namely governments and their citizens, businesses in the information and communication technology (ICT) industries, and other organizations. This paper makes four important observations that can guide governments and other stakeholders in bridging the broadband divide in pursuit of the common good.